Remove Engagement Remove Pricing Remove Product ROI Remove Underperforming Technical Team
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SaaStr Podcasts for the Week with B Capital Group and Bessemer Venture Partners — February 7, 2020

SaaStr

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 173
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7 Easy (yet efficient) Ways to Prove Customer Value

CustomerSuccessBox

Value doesn’t necessarily mean the price. It’s the experience and benefits that your customers get for the price they paid. Benefits can include: Product quality Problem-solving ability Brand’s reputation Advantages of Partnering you as a vendor, etc. The costs may include: Price of the product. Maintenance costs.