User Pilot

APRIL 21, 2024

It helps create in-app experiences to optimize user conversions. Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important? increase new feature retention).boarding). increase new feature retention) Pain points (e.g.

SaaS Payments 84

SaaS Payments Payment Services Payment Methods Payment Solutions 84

Blulogix

FEBRUARY 16, 2024

By BluLogix Team Elevating Customer Engagement and Retention Through Automation In the competitive arena of recurring revenue models, the mastery of customer lifecycle management (CLM) becomes paramount for sustaining growth and ensuring customer satisfaction.

Payments 52

Payments Payment Services Revenue Management 52

Baremetrics

OCTOBER 9, 2021

While Stripe is indispensable for the average online business, providing many different tools, reports, and customizations that power online payment processing , when it comes to finding the billing history for Stripe customers, things are needlessly complicated. Stripe is a fully integrated suite of payment products.

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

Casey Accidental

OCTOBER 27, 2020

In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

ProfitWell

MARCH 11, 2020

But as cost containment becomes a priority for businesses looking to thrive in the modern digitally-transformed marketplace, keeping existing customers happy and loyal is now a primary concern. But creating customer retention strategies requires a deep understanding of your retention issues. How is customer retention measured?

Retention 52

Retention Metrics SaaS Payments Underperforming Technical Team 52

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And there’s a lot of benefit to running a software as a service, in general. You might sell it through Facebook marketplace.

SaaS Payments 262

SaaS Payments Scale Payment Services Payment Solutions 262

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. I’ve learned a lot about just the financial system at scale. Chase Merchant Services that we’re now a part of processes $1.2 And Jay was sort of our solution to that process.

Payment Services 136

Payment Services Merchant Services Payment Solutions Payments 136

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. What is Vertical SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

JUNE 16, 2020

Adnan Chaudhry, SVP of Sales at Salesforce then provides actionable takeaways on how to refocus your sales teams, engage with customers, adjust your sales comp, and how you can properly forecast in today’s new landscape. So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS.

Sales Hiring 157

Sales Hiring Scale SaaS Payments Payment Services 157

SmartKarrot

JANUARY 4, 2022

Role: VP, Customer Success Location: Remote, Sunnyvale, CA, US Organization: Clari As a VP of Customer Success, you will lead all aspects of the Customer Success organization which includes driving strategic adoption, ensuring a remarkable customer experience, and optimizing ongoing engagement with Clari.

Customer Success 3

Customer Success Payment Solutions Sales Hiring Payments 3

User Pilot

NOVEMBER 4, 2020

That is – a low-fi structural diagram setting out where each control and functional element of your app will sit relative to everything else. Balsamiq offers a web version and a downloadable desktop app. Adobe XD has no such limitations, being a core part of the Adobe software suite. Wireframing. Source: xd.adobe.com.

SaaS Payments 92

SaaS Payments Payment Methods Payment Solutions Payments 92

Intercom, Inc.

JANUARY 23, 2020

He shares how he built a highly engaged audience, what he’s learned about partnerships, why he’s so focused on solving one core problem, and more. Take HubSpot, for example: over the last five years, they’ve grown their app marketplace from 40 to 350 integrations. Really 100% is just on churn reduction and retention improvement.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189