BetterCloud

DECEMBER 21, 2018

And just like that, it’s the end of another year. 2018 was momentous for us. We released exciting new features that bolster security across your SaaS apps, raised a $60M funding round, and even ranked #11 on Crain’s Best Places to Work in NYC 2018. Here’s a look back at our 2018 highlights. Gartner and 451 Research recognized a brand new market category that BetterCloud is pioneering.

Cloud 53

Cloud Technology SaaS Management 53

Rakam

DECEMBER 21, 2018

North Star Metric (NSM) is a newly emerged term in the tech world, originated from the Silicon Valley, and it helps teams to understand how they can have a sustainable customer growth in the long run. North star metric enables your team to understand the real core value you are delivering to your customers. Focusing your efforts to improve this metric is the best thing to grow your customer base.

Metrics 40

Metrics 40

Chart Mogul

DECEMBER 21, 2018

One of our favorite end-of-year traditions is reflecting on what we shipped, published, and achieved each year. Here's a summary of our 2018 highlights. January. We kicked the year off with an awesome customer story about how DroneDeploy uses ChartMogul to inform their expansion strategy — it’s certainly worth a read. As someone who studied computer animation in college, I was really excited when we finally introduced some great looking animations into ChartMogul … Another big

Subscription 40

Subscription Payment Features Business Model Branding 40

Intercom, Inc.

DECEMBER 21, 2018

In sales, the ability to connect with leads in real time can’t be understated. Exchanging just six messages over live chat makes a visitor 250% more likely to become a customer. But as powerful as live chat is, it has one challenge you also find in email and many other digital channels – if you can’t see or hear your leads, how do you quickly establish rapport with them?

Scale 172

Scale Headcount Communication B2B 172

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Payments

FastSpring

DECEMBER 21, 2018

When it comes to digital businesses, your website is probably the single most important point of interaction with your customers. Whether they are prospective customers “just browsing”, loyal fans of your product, recent onboards seeking support, or bots looking to crawl and catalog your endeavors—their experience on your website is going to play an outsized role in forming an impression of your business.

Payment Services 60

Payment Services Payment Methods SaaS Payments Payments 60