Wed.Aug 08, 2018

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The Evolution of CRM (And Where it’s Going) in the Future

Sales Hacker

A sales CRM is a foundational tool for modern sales organizations. Here’s a closer a look at the evolution of customer relationship management and where it’s headed. Let’s face it—most B2B tech brands are unsexy. It’s not a bad thing, but you won’t see hundreds of customers lining up outside at 4:00 am to wait for the next big product release from some IT cloud storage company.

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Customer Growth: The Difference between Sales and Expansion

Sixteen Ventures

If you missed it, I’m done talking about churn. If you have a churn problem, read this post and follow my directions. Churn won’t be an issue for you anymore. Now we can move onto GROWTH ! And the first order of business is understanding the difference between Sales and Expansion and why knowing the difference is so important. I’ve said that Sales is part of Customer Success before , and by that I mean Sales – like every other part of the company – should be governe

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How to Get Personal with Content Marketing without Being Creepy

Inturact

Imagine if you could give every visitor to your site an experience targeted particularly to their interests. Doing so might be easier than you think. You don't need to write special content catering to various demographics and interests. And you certainly don't have to write personally tailored posts. All you need is a bit of information about your readers.

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Understanding SaaS: Commonly Used SaaS Terminologies and Acronyms

SaaS Metrics

Introduction Many users, especially those new to cloud computing often wonder what all the tech buzz words and abbreviations mean. While you don’t really have to be an expert in cloud computing to sign up for a subscription, it’s important to understand the meaning of key terminologies and acronyms related to the trade. Software as a Service, often referred to as SaaS has been steadily gaining momentum and small and medium businesses have also started benefiting from the modern technology.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Announcing Custom Bots, the chatbots that drive business growth

Intercom, Inc.

Today we are launching a brand new product called Custom Bots , which allows you to create completely customizable chatbots on your website in minutes. We believe these new chatbots will help our customers grow their business in much faster, more efficient ways, and will usher in a new era in customer communication. Custom Bots run on your website, helping guide your valuable website visitors to the right outcome for you and for them, without any manual human intervention.