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7 Best Self-Service Software Tools For SaaS

User Pilot

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. TL;DR Customer self-service software is any tool that can empower your customers to access help resources and troubleshoot issues independently. Book a demo now to try it.

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Key Takeaways from the 2022 Gartner® Market Guide for SaaS Management Platforms

BetterCloud

With many organizations facing a growing SaaS portfolio and little to no addition in IT headcount, being able to automate a large number of SaaS management tasks with an easy-to-use workflow builder is essential to improving operational efficiency. The marketplace for adjacent solutions has grown. All rights reserved.

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The Beginner’s Guide to Product Operations

SmartKarrot

In recent years, Product Operations roles have evolved to include: Operations, Technical Ownership, Product Strategy, Project Management, Customer Success , and Professional Services. Products can be software, hardware, or even services. An organization’s success depends on its product operations.

Scale 10
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Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

In SaaS vs. marketplaces? Not everything has to be demoed, just the really cool things, sometimes gifs and screenshots are enough. Look into sales pitches, demos, webinars,… Did your presentations/contents translate well into what we are showing to prospects and customers? How are you coming up with the best solutions?