FastSpring

APRIL 26, 2022

In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. And in part three, we’ll conclude with a set of definitions you can use when talking about churn with others — and some additional resources. Next, let’s look at how to develop a churn-reduction action plan.

Benchmarks 141

Benchmarks Churn Payments SaaS Payments 141

Kellblog

JULY 18, 2019

Great core/founding team. Thus, there is a good chance one or all of the founding team will be around, and in influential positions, for a long time. While the sales-and-marketing types will emphasize “its proven-ness” you will want to know how much technical debt there is associated with this old architecture.

Underperforming Technical Team 78

Underperforming Technical Team Startup Software Technical Cofounder 78

Chargify

APRIL 23, 2019

Establishing relationships with advisors and/or mentors. The “primary risk [during pre-startup] is the failure to design a business plan and strategy that will enable the company to become profitable as it makes sales and earns revenue. Here’s an example: in the beginning, New Relic didn’t see their target customers as developers.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

Sales Hacker

SEPTEMBER 18, 2023

The GTMfund team has been spread across the globe lately, big things happening! The rest of the team is playing catch-up from SaaStr followed by our annual GTMfund retreat in Napa. Solution: Build functional teams that drive innovation. First bullet is definitely creative grinders. Thanks for reading The GTM Newsletter!

Sales Hiring 90

Sales Hiring Technical Cofounder Scale Sales Recruiting 90

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 209

Part-Time VPE Technical Cofounder CTO Hire New CTO 209

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Hang Black.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130