ChurnZero

APRIL 13, 2021

Description: The Chief Customer Officer (CCO) role is still quite new, which means it is relatively undefined in a standardized way. Responsibilities: Own data and analytics for all things related to the customer including segmentation, renewal forecasting, account health, adoption, NPS and other customer surveys.

Customer Success 98

Customer Success Sales Hiring Outsourced Development Onboarding 98

SmartKarrot

APRIL 25, 2022

SmartKarrot’s customer health score feature monitors customer health, product adoption , engagement, service segments, relationship health, and ensures proactive dissemination of data. Health Score Trends are also deduced on an average basis. Customer health score trend. Parameter Health Index. per customer requirements.

Customer Success 10

Customer Success Management SaaS Churn 10

Andreessen Horowitz

MARCH 13, 2024

The issue of it is it kind of greenlit essentially 15 different regulatory agencies to basically put AI under their purview in sort of undefined ways. The good thing with these technologies, the good news from energy is these systems lend themselves to centralization of data centers, right? So, I think that’s also quite positive.

AI Search 94

AI Search Software Review Artificial Intelligence AI 94