Data Analysis SMB Underperforming Technical Team 
SaaStr
JANUARY 21, 2020
Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. It’s an SMB SaaS company in the healthcare technology vertical. We’ll talk about some of the stuff that you do as you grow your team a little bit and then we’ll sort of wrap it up with some advanced stuff.
How To Buy Saas
FEBRUARY 25, 2025
A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. Rapid SMB adoption with 200K+ customers. Lets dive in!
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Sales Hacker
DECEMBER 30, 2019
Justin is the former SVP of sales at PatientPop and a current advisor to it, as well as a tremendous number of SMB SaaS companies. Justin helped build the sales team in ZocDoc. He then went on to help build PatientPop to over 60 million in recurring revenue and now he’s consulting to SMB businesses.
User Pilot
FEBRUARY 12, 2025
This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. How to carry out root cause analysis in 7 steps Look, RCA isnt some globally normalized process that must be followed to the teeth. The latter is where you need to start collecting behavioral data you can manipulate (e.g. Path analysis.
SaaStr
NOVEMBER 22, 2019
Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * And even just that shift drove a lot of behavior change both with customers and internally with the teams.
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