Who’s who: Understanding your business with customer segmentation
Intercom, Inc.
OCTOBER 29, 2019
From our initial effort in late 2017, some problems we set out to solve for each stakeholder were: Marketing: Understand who our customers are, so we can effectively reach them. You can’t find email lists using Job-to-be-Done, but you can find ones for B2C subscription businesses that have a high volume of website traffic.
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