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The new dawn of Machine Learning

Intercom, Inc.

GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?” It’s all about artificial intelligence and machine learning.

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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. Our Custom Bots and Resolution Bot already work for thousands of businesses every day. These bots help businesses deliver both radical efficiencies and better, faster support experiences.

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Top 10 Trends for Data in 2024

Tom Tunguz

Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints. Data Products : The combination of large language models and data teams becoming software teams has led to data products. 80% of data is unstructured within organizations.

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When Will the Next Wave of UI Advances Happen?

Tom Tunguz

Kubernetes, containers, serverless, continuous deployment have transformed software building. These technologies fomented a movement that has changed software engineering: devops. Devops combines the responsibilities of software developers and infrastructure operations. Better tools translate to lower expenses?

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FSM Software: 7 Growth Tips for Field Service Management Software Providers

Stax

For example, you can leverage Artificial Intelligence (AI), machine learning algorithms, and predictive analytics to improve decision-making, efficiency, and user experience for both service providers and customers. There are various aspects of customer management and CX that FSM software providers can maximize.

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Bulletproof your software with these 12 best application security tools (SAST, DAST, CSPM & WAF)

Audacix

Table Of Contents As a software engineering leader, you know application security is no longer an activity that you can palm off to someone else. With the increasing number of sensitive data security breaches, it's essential to have the right automated application security tools in place to protect your software.

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Going on tour: How we spread engineering knowledge and culture across Intercom

Intercom, Inc.

Even after the first day, ongoing and continuous learning is critical to encourage and maintain. The software engineering industry often onboards new hires through short-term programs designed to familiarize engineers with the company’s code base and best practices in order to set them up for success in their role.