Intercom, Inc.

NOVEMBER 30, 2021

Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Stax

AUGUST 16, 2024

In this landscape, embedded payments have become a great way for SaaS companies to provide value-added services on top of their core offerings to customers. This helps SaaS businesses enhance their customer experiences and drive loyalty and profitability. The demand for embedded payments is huge.

Payments 88

Payments Embedded Payments SaaS Payments Payment Solutions 88

The Angel VC

MARCH 23, 2016

If you have a SaaS startup with a higher-touch sales model where revenue growth is largely driven by sales headcount, the plan needs to be modified accordingly. The "Revenues" line shows your end-of-month MRR for the respective month. Revenues" tab The model assumes that you have three pricing tiers.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Intercom, Inc.

DECEMBER 15, 2020

Richard Hall is the Director of Support Operations at Zapier , the platform built to democratize automation and eliminate manual “busy work” by enabling teams to integrate web applications and build smoother workflows. Understanding the customer. Building a health score to measure success.

Payments 118

Payments Payment Services Payment Solutions Payment Methods 118

Stax

JULY 1, 2024

Yet it isn’t always cost-effective to hire an in-house team to manage payroll, especially for businesses with a small headcount. Subscribing to a specialist payroll process not only ensures that you pay employees accurately and on time, but also allows your business to stay compliant with an ever-changing tax code.

Payment Solutions 88

Payment Solutions Payment Services Payment Methods Payments 88

Intercom, Inc.

JULY 26, 2022

That’s no surprise: as professional services firm PwC says, customer experience is everything. Loyal, engaged customers are the lifeblood of your company’s success, providing a steady and reliable revenue stream as well as positive word of mouth for your brand. Integrated tech stacks = improved efficiency.

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118