Neil Patel

OCTOBER 5, 2020

With this in mind, here’s a breakdown of everything you need to know about how technology affects communication with customers, plus how to use these developments to your advantage. As we make technological advances, new trends in communications emerge and often become the norm. How Has Technology Affected Communication?

Communication 145

Communication Technology Artificial Intelligence Social Media 145

Neil Patel

NOVEMBER 30, 2020

Customer service software isn’t one size fits all. Choosing the right customer service software means considering your customer’s needs and what the software offers your business. Do you mainly do customer support over live chat? Your Current Customer Support System. Zendesk—Best for a Support Suite.

Software Review 103

Software Review Software Systems Review AI Search 103

Neil Patel

JANUARY 1, 2021

Dashboards and data visualization tools help providers understand trends in clinical data. If a solution includes e-prescribing, ensure that it can be customized to actually save time. A welcome trend is the growing number of EMR systems tailor-made for specialty practices. How to Choose the Best EMR System for You.

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143

Point Nine Land

JANUARY 2, 2019

The past couple of years more and more software champions have launched their own SaaS app store (Salesforce, Zendesk, Hubspot…) where their customers can directly consume third-party SaaS. When you look at the SaaS landscape, the trend is clear: an increasing number of software marketplaces emerge to cover the whole spectrum.

Payment Methods 66

Payment Methods Payment Solutions SaaS Payments Payments 66

Neil Patel

FEBRUARY 23, 2021

DreamHost is my top pick for quick and responsive website changes because of its dedication to excel and adapt to new trends. This is because it has a high enough performance speed, customer support, and reliable uptime for most website owners.

Technical Review 112

Technical Review Software Review Systems Review Payment Services 112

Upscope

JUNE 9, 2021

Customer support working from home What did they say in the comments section? See Customer Service Reps are better off working from home, that way they aren't all grouped together like cattle. I still do the equivalent of an hour of customer support on live chat each day and even that can be stressful.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

Kellblog

JANUARY 2, 2024

It hits all the key issues with a nice balance of insights, examples, and just enough Meeker -style trends data [16]. And we’ve not even discussed customer success, customer support (e.g., 16] Meeker was legendary for drowning the audience in nevertheless interesting data in her annual tech trends reports.

AI Search 108

AI Search Technical Review Technical Advisors ChatGPT 108