Remove Customer Success Remove Pricing Remove Technical Cofounder
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Braindates Are Open for SaaStr APAC 2023!

SaaStr

Take a look at just some of the topics and mentors hosting Braindates: Core metrics to track for SAAS with Tarush Aggarwal, Founder & Ceo at 5X Pricing as a growth lever – How, what, why? The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies.

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SaaStr Enterprise is LIVE! Watch it here

SaaStr

Juggling People, Processes & Priorities: CTO Leadership Lessons from the Front Lines. Trisha Price. Customer-First Focus: The Path to Hypergrowth. VP Customer Success & WW Support. The Future of the Customer. Chief Customer Officer. Cofounder, CEO. Tarik Faouzi. Rose Nuñez. Salesforce.

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Dharmesh Shah of HubSpot: From Day 0 to IPO. What Went to Plan. What Most Certainly Didn’t (Video, Podcast + Transcript)

SaaStr

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” “Yep, we need a price.”

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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. On a high level, a churn analysis is simply analyzing the rate at which you are losing customers. But is this purely anecdotal?

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SaaStr Podcast #358 with Tipalti Founder & CEO Chen Amit

SaaStr

To date, Chen has raised over $146M with Tipalti from the likes of Oren Zeev, Dan Rose, Mike Chalfen and then Greenspring, Truebridge and 01 Advisors to name a few. How does Chen think about optimizing pricing models today? How can SaaS companies have variable pricing mechanisms without disincentivizing usage?

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SaaStr Podcast #364 with Figma Head of Sales Kyle Parrish

SaaStr

I guess my question to you, and it sounds so rude, but it’s like, in a model like this, is sales not just customer success? That’s what we’re seeing being really successful. At Figma, for example, we actually don’t have a customer success team. Kyle Parrish: No, it really isn’t.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Again, I am a big believer in the power of customer storytelling for helping sales outcomes. Nikki Ivey is Cofounder of SDRDefenders and Head of Growth Development at Cultured Perspective, a Black owned Startup Consultancy. “An entrepreneurial leader and advisor from a technology background. No one does it alone.