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Generating growth: Insights from a former software company CRO | Episode 37

Payrix

Before joining Worldpay for Platforms, he was CRO at Chargebee, a subscription revenue management platform that manages billing subscriptions and payments for companies throughout the world. Plus, he provides an inside look at what software success looks like with real-world examples. And the other one is NRR and LTV.

Payments 147
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SaaS Tools for Business Growth: Five Essentials You Must Have

Totango

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. Here we’ll guide you through the essential SaaS tools you need for business growth. What Are SaaS Tools? Customer success.

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15 Effective Strategies For Retaining Customers in SaaS

User Pilot

Customer lifetime value , repeat customer rate, product adoption rate, and customer churn rate are key metrics to measure alongside your customer retention rate. Personalize the experiences of your new customers to accelerate their time to value. Why is retaining customers important in SaaS?

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Sales Stack 2022: The Tools

yoursales

Sales W hich challenges would you like sales technology to solve for your sales team? Sales tools aim to maximize sales' performance in each of these four areas, mostly through acceleration and automation. Obviously, Salesforce is the gorilla in the CRM-room, having been around since the beginning of SaaS. Professional.

Scale 111
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12 SaaS Onboarding Best Practices + Examples to Inspire You

User Pilot

SaaS onboarding is the first real touchpoint you will experience with your customers. It is, therefore, crucial that they receive all the tools they need to achieve success with your product and become long-term customers. Reduce friction in the onboarding process with customer journey mapping.

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A Look Back: Talkdesk, Greenhouse, Algolia and Gainsight Coming Up On $10m ARR

SaaStr

Here’s a chance to look back at 4 pre-IPO SaaS leaders today, and how they were doing and what they were thinking in the run up to $10m ARR. You have a presentation online that’s called Unsexy, which you’ll have to explain to me later. An engineering team and the sales team was me with a laptop.

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Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

Customer Success is transformative. Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Introduction from Lincoln for 2020.