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SaaStr Podcasts for the Week with Zoom and Menlo Ventures — September 20, 2019

SaaStr

How are we seeing marketing also blend with customer success? 267: SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Why does Janine not believe in having the labels of “MQLs and SQLs”? What are the common causes?

Scale 139
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Boost Your Efficiency: Discover Game-Changing Productivity Tools to Revolutionize Your Workflow

SmartKarrot

An organization’s return on investment heavily depends upon the productivity of the workforce. Mismanaged tasks Projects must be broken down into small yet substantial steps/tasks in order for continued progress and traceability. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

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SaaStr Podcasts for the Week with Front and ICONIQ Capital — April 3, 2020

SaaStr

As for Anthony, prior to Front Anthony was the founding CMO at Gainsight where he and his team are credited with creating the Customer Success category. If that was not enough, Anthony is also the author of Category Creation: How to Build a Brand that Customers, Employees, and Investors Will Love.

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Sales Stack 2022: The Tools

yoursales

Drift – a messaging app for sales & customer success. Xtatio - Sell better with real-time insights from customer meetings. Drift – a messaging app for sales & customer success. Currenty investing time in our Drift setup. StoryDimensions - Capture, Develop and Deliver Customer Stories … at Scale.

Scale 111
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Sales Stack 2021: The Tools

yoursales

Salesforce.com – The Customer Success Platform To Grow Your Business. Salesforce.com – The Customer Success Platform To Grow Your Business. Salesforce.com – Salesforce.com: The Customer Success Platform To Grow Your Business. Drift – a messaging app for sales & customer success.

Scale 104
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Jokes Aside: Does JIRA Software Really Keep Up with Today’s New-Age Needs?

SmartKarrot

Defining goals & breaking down tasks: Project management tools can help define goals through a staggered list of tasks, making tasks more manageable and traceable for project managers. If a company is not able to track hours invested, then it is not possible to consider resource costs and to bill the clients accordingly.