Remove Customer Success Remove Investment Remove Operational efficiency. Remove Sales Recruiting
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SaaStr Podcasts for the Week with Matt Garratt, Trisha Price, David Schmaier, Rob Bernshteyn, and Jason Lemkin

SaaStr

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. These companies can scale really efficiently. Trisha Price: Yes.

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Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

SmartKarrot

Recruiting a new employee is typically significantly more expensive than retaining an existing employee. Furthermore, high employee turnover rates can also lead to a wide variety of potential issues, such as high costs associated with recruiting, onboarding, training new employees as well as advertising vacancies.

Scale 10
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Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

SmartKarrot

Recruiting a new employee is typically significantly more expensive than retaining an existing employee. Furthermore, high employee turnover rates can also lead to a wide variety of potential issues, such as high costs associated with recruiting, onboarding, training new employees as well as advertising vacancies.

Scale 10
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12 Customer Success predictions and trends for 2023

ChurnZero

However, it’s tough to predict the future alone — so we asked Customer Success leaders across the industry to share their top trends for 2023. Second, the power of AI in customer experience will become more evident and accessible—an innovation we at ChurnZero have jumped on with the introduction of Customer Success AI.

Trends 98
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SaaStr Podcasts for the Week with Pendo and New Relic — July 12, 2019

SaaStr

Joe Chernov: I think staying in one swim lane is probably the best for folks like you who pattern match, and recruit off of pattern matches. So now take it to a channel that’s performing really well, and that could be like a investment that’s performing really well. It’s also part of the BDR function.

Scale 135