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Three chief customer officer job descriptions we love

ChurnZero

A chief customer officer is an operational role responsible for all customer-facing activity post-sale. This often includes leading implementation, customer success and customer support teams. So, what should a company seeking to hire a CCO look for, and what should be included in the job description?

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Revealed: Top 7 SaaS account management best practices for Zero Churn!

SmartKarrot

Looking for some useful SaaS account management tips? As an account manager, you play a significant role in enhancing the growth of a company. Even an average amount of revenue will benefit you in the implementation of an account manager. Begin with identifying account risks.

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Here’s What Investors Look for in SaaS Businesses

Baremetrics

Scalability Other Factors That Affect the Sales Multiple How to Make Your SaaS Business More Attractive and Valuable 1. Develop a Full Marketing Strategy 2. Lower Churn Prepare for a Sale Where to Sell Going it Alone Through a Private Sale Working With a Broker for a Win-Win Situation. Table of Contents.

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Building a Roadmap for Early-Stage SaaS Growth [Webinar]

SaaSOptics

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. We discuss: How seed and Series A investment criteria differ.

SaaS 40
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Building a Roadmap for Early-Stage SaaS Growth [Webinar]

SaaSOptics

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. We discuss: How seed and Series A investment criteria differ.

SaaS 40
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Building a Roadmap for Early-Stage SaaS Growth [Webinar]

SaaSOptics

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. We discuss: How seed and Series A investment criteria differ.

SaaS 40
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Content Distribution: Your Everything Guide, From Psychology to Strategy

Buffer Resources

Why isn’t it just about developing awe-inspiring content anymore? The most important thing to remember is that earned media channels will always belong to third parties, such as bloggers, news websites, and review platforms, so ultimately you have little to no control over them. Consider your marketing goals, too.

Strategy 100