Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. Make sure the key stakeholders are involved in the definition of those metrics. Ken: measuring the wrong thing.

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OPEXEngine

FEBRUARY 13, 2020

The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Performance Officer.

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SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. Katie Burke: And so everyone thinks, “Okay, the employee survey is the secret,” the real secret is in sharing all of it with our employees, even when its not good news.

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