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2020 SaaS C-Suite Evolving to Support Product and Customer Lifecycle Management

OPEXEngine

The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Product Officer.

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How to Build Happier Employees – Lessons From HubSpot’s CTO Dharmesh Shah and Chief People Officer Katie Burke

SaaStr

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. So, I run things and I rung, who works in that’s a ton of work, to do all that data analysis. Who actually knows stuff and does things?”