Making the jump from Customer Success to CEO with FranConnect’s Gabby Wong
ChurnZero
DECEMBER 9, 2022
However, given her CS background, Gabby never envisioned herself becoming a CEO, as she explained during her keynote session, “ The new ‘C’ in CEO ” at ChurnZero’s Customer Success Leadership Summit, BIG RYG. I put all that together, and that’s the customer value. We hire a third-party firm.
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