Remove CTO Hire Remove Customer Success Remove Interviewing Remove SMB
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Making the jump from Customer Success to CEO with FranConnect’s Gabby Wong

ChurnZero

However, given her CS background, Gabby never envisioned herself becoming a CEO, as she explained during her keynote session, “ The new ‘C’ in CEO ” at ChurnZero’s Customer Success Leadership Summit, BIG RYG. I put all that together, and that’s the customer value. We hire a third-party firm.

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SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr

As for Erica, under her CRO role, she leads all go-to-market functions including Marketing, Sales, Operations, Customer Success, Services, and Support. How can founders know when is the right time to make the move from SMB to enterprise? Each of those things were part of our move to the enterprise at New Relic.

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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

So I’m Nick Mehta, CEO of Gainsight and you probably have heard of Gainsight in the world of customer success and really excited to have two different voices in the world of how companies think about their customers. Jay Snyder: Today I have to manage and track health and my customer success, right?

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PODCAST 93: The Journey from 2x Founder to VC with Angus Davis

Sales Hacker

SMB Sales & SDRs at (Smaller) Scale [18:20]. We’ve got an interview with Angus Davis. Now, without further ado, let’s listen to this interview with Angus Davis. We were part of the office of the CTO. SMB Sales & SDRs at (Smaller) Scale [18:20]. Tell Me about Tellme & Upserve [10:30].