Remove Cost optimization & reporting Remove Innovation Remove Trends
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How to manage SaaS sprawl

BetterCloud

Difficulty in auditing software usage for compliance: You can’t easily generate reports on software usage to meet regulatory requirements. Promote your approved tools and their proper usage, and encourage employees to report new software needs through official channels, rather than signing up on their own.

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Using Data-Driven Time Insights to Unlock CSM Scale and Efficiency 

Valuize Consulting

Were experts at innovation and market disruption, but are we truly harnessing the full potential of our Customer Success (CS) operations? Optimizing Resource Capacity: Proactive Planning, Not Reactive Chaos As teams scale, resource planning must become predictivenot reactive.

Scaling 52
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Salesforce, Microsoft, Google and Atlassian All Raise Prices Again in 2025. Hooray.

SaaStr

The major SaaS providers have announced another round of significant price increases for 2025, continuing a trend that’s putting pressure on enterprise software budgets across the board. After years of relatively stable pricing, these companies are leveraging their market positions to drive revenue growth through higher per-seat costs.

Pricing 295
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Clouded Judgement 5.3.24 - Hyperscalers Report Q1 + Early Look at Software Reports

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now Cloud Giants Report Q1 + Early Look at Software Results Q1 earnings seasons has officially kicked off! ” Full quote below: “We're seeing a few trends right now. Follow along to stay up to date!

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Clouded Judgement 2.2.24 - Cloud Giants Report Q4 '23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now Cloud Giants Report Q4 ‘23 Two quotes from the Amazon and Microsoft earnings call really stood out to me this week. Similar to what we shared last quarter, we continue to see the diminishing impact of cost optimizations.

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State of SaaSOps 2024: Consolidation is the new IT mantra

BetterCloud

They’re tasked with doing more with less, constantly innovating, and somehow keeping the lights on – all while facing ever-shrinking budgets. This relentless pressure to tighten belts coincides with a fascinating trend in the SaaS landscape. The 2024 State of SaaSOps report validates this. The loudest directive?

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Mar 04 – Customer Success Jobs

SmartKarrot

Identify customer trends, successes, and challenges and present a point of view on how to innovate the delivery of success and services. Build out a strong Customer Success SaaS strategy and ensure that current and future activities are aligned with that strategy.