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Monetization: What SaaS platform builders need to know to prepare for growth, Part 2

CloudGeometry

Billing events and unit metrics The variable cost model of cloud platforms has forever changed how compute resources are bought and paid for and consumed. From the perspective of cloud architecture, the variable cost model means translating an incremental unit of cloud resources into an incremental unit of customer value.

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7 Ways to build Enterprise Readiness into your SaaS roadmap

CloudGeometry

Enterprise customers want to see how both your SaaS architecture and support operations in tandem handle unforeseen events. Disaster Recovery describes worst case scenarios when these events are both out of their control and yours. Applying these best practices ensures your enterprise customers don’t cost you more than you charge them.

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15 Virtual Team Building Activities Your Marketing Team Will Love

Neil Patel

How Often Should You Hold Virtual Team Building Events? You could also vary virtual team-building events based on the workload. For instance, if there’s a large project, you could hold meetings more often to keep morale high and allow deeper collaboration or host events at the start of the project to get everyone motivated.

Marketing 142
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What Does it Take to Get CX Right? [It’s Not Just the Technology]

SmartKarrot

Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? A seminal report by Harvard Business Review found that positive customer experiences can slash your cost-to-serve by a third4. In customer experience terms, we would like to make onboarding intuitive and logical.