OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. SaaS companies will evolve their products and messaging to support a fluid hybrid working model—office/home.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

BrightBack

JANUARY 17, 2022

We started Brightback in 2018 with a vision to automate customer retention for digital subscriptions to improve the consumer experience throughout the journey, deliver measurable revenue ROI to the retention manager via Brightback’s churn deflection funnel, and free up product managers to focus on core services and acquire more customers.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It They were acquired by private equity.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. I’m EJ Brown, Senior Content Strategist at FastSpring, we help SaaS and software companies scale around the world.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

OPEXEngine

JUNE 9, 2020

You may be too busy reacting to the crisis to think about recovery at this moment, but research shows you will want to act before the crisis ends if you want the fastest recovery. Recent survey data from Global Research shows there is an expectation of -20% hit to the 2020 professional services revenue forecast.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? That’s the main role of the marketing team at OpenClassrooms.

Sales Hiring 147

Sales Hiring Payment Methods Payment Solutions Marketing 147

SmartKarrot

APRIL 29, 2022

Become knowledgeable of Domo’s solutions and service offerings, including SaaS business solutions and implementation methodologies, and advanced service offerings. Lead the strategic customer success team and provide guidance, mentorship, and build culture. Contribute to the continued development of the Customer Success team.

Merchant Services 19

Merchant Services Customer Success SaaS Payments Payment Services 19