Valuize Consulting
OCTOBER 7, 2021
In this article, we introduce a new Customer Success metric to help you effectively measure the impact of your CS organization, definitively prove the ROI of Customer Success and garner eager investment from your CFO. NDR Efficiency: The New Customer Success Economics. These costs can be monetized or considered investments.
SaaStr
DECEMBER 3, 2020
Are marketing becoming the new sales team with their content being used more and more in the sales funnel? So I was doing environmental consulting. Bret was formerly the CTO at Facebook. What measurements should be used to determine their success? How does this change when selling to SMBs vs enterprise? * I worked in solar.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SaaStr
JUNE 1, 2021
Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!
SaaStr
AUGUST 15, 2020
362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.
Intercom, Inc.
JUNE 14, 2018
I am the Vice President of Product at Business Talent Group, where we help find really good freelance jobs for high-end consultants at very large companies. I imagine when you’re working with companies like those that you’ve consulted with over the years, you end up repeating many ideas over and over. Laura: Exactly.
SaaStr
MARCH 3, 2020
And so, I consult and advise for startups about 35 startups over the last three, three and a half years. They have to proven that they can recruit and train and hire and onboard people. QUESTION 6: My company is a very technical product and somebody serious software and it’s a new category you were creating like scratch.
Outseta
NOVEMBER 19, 2019
Co-founder Marketing Consultant Full-time Head of Marketing Here’s an overview of how the trust building process has differed in each capacity. Marketing Consultant As a marketing consultant , I’ve played roles ranging from strategic advisor to independent contributor to interim head of marketing.
Expert insights. Personalized for you.
52 
Let's personalize your content