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Scaling a SaaS Startup to $1B+ ARR: Insights from UiPath’s CEO and Founder (Podcast +Video)

SaaStr

By embracing honest feedback, developing trust-based partnerships, and demonstrating a commitment to customer satisfaction, UiPath has been able to thrive within the competitive landscape of RPA and artificial intelligence software development. This capability is essential for developing a constructive team atmosphere.

Scale 209
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6 Customer Success Mistakes that Leaders make

CustomerSuccessBox

Can a software developer do sales? So hire a customer success leader, even if that person is doing the leadership position for the first time, so that the customer success team has a fair chance to make an actual impact. Here they make the mistake of making the customer support team do customer success. .

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SaaStr Podcast #218: Twilio Founder, Jeff Lawson & SendGrid CEO, Sameer Dholakia on Why Developer First Is A Maturation In The Supply Chain Of Software

SaaStr

Before that, he worked for 12 years at Trilogy, where he held key leadership roles helping the company grow from a start-up to a $300 million business. How do Jeff and Sameer think about what what truly special leadership looks like today? Really quickly, I am a software developer and I’d started multiple companies before Twilio.

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11 proven, DevOps best-practices for continuous improvement

Audacix

DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably. DevOps best practices that will help you to run your software development projects smoothly. Help team members find mentors they can trust.

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“5 Dos and Dont’s Lessons From My Bootstrapping Days” Wrike Founder and CEO Andrew Filev (Video + Transcript)

SaaStr

So you should look for people who are, regardless of their level of seniority, are always eager to learn, get the feedback and can, can take it constructively. Again, I dated myself even more so it was the first popular agile software development process. I’m gonna kind of seek out some benchmarks to see if we should try.

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The Evolving Role of the CEO: As a Company Scales, How Your Job Changes (Video + Transcript)

SaaStr

We were really lucky in that we have pretty much opposite backgrounds and are best friends, but Erica is a neuroscientist, software developer. ” It’s become something that I really seek out. . Yeah, I would love to. She’s amazing.

Scale 114