Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. But not all SaaS products are alike.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Intercom, Inc.

DECEMBER 21, 2021

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Intercom on Product: Keeping the momentum going as you scale.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

FastSpring

JANUARY 27, 2022

He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account. How My Marketing Concepts upsells annual payments during trial. Vinay writes, “The benefit of this was huge!

Merchant Services 111

Merchant Services Payment Services SaaS Payments Payment Solutions 111

Point Nine Land

MARCH 7, 2019

Lemkin recently posted a tweetstorm about his observation that most startups are bad at finance. Contract reviews with big clients, compliance matters, any type of changes of law, tax audits, dealing with advisors, etc. Let’s take a closer look at how the “finance department” of a typical SaaS company might develop over time.

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 112

Payment Services Payment Methods Merchant Services Payment Features 112

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 125

Payments Merchant Services Payment Solutions Payment Services 125

Sales Hacker

MARCH 2, 2020

The New Solution Selling. Sales Development and Prospecting. The Sales Development Playbook. Predictable Revenue. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Sales Models and Fundamentals. Agile Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? Maybe they’re early in their career.

Payment Methods 214

Payment Methods Merchant Services Scale Payments 214

User Pilot

OCTOBER 30, 2023

TL;DR User behavior analytics (UBA) is the monitoring, gathering, and analyzing of user actions and data using monitoring systems, allowing you to acquire useful insights into your users’ desires, concerns, and challenges.It Which specific aspects of your website or app frustrate them?

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * During his time at Optimizely, the company grew from from $7 to >$90M in ARR and from 40 to 400 people.

Underperforming Technical Team 164

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 164

User Pilot

NOVEMBER 28, 2023

TL;DR Product analytics studies user interactions with a product or service, allowing product teams to monitor, evaluate, and assess data related to customer engagement and behavior. This information is used by teams to optimize their product or service to improve user experience. Let’s dive in!

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

User Pilot

NOVEMBER 28, 2023

assists businesses in achieving revenue growth, informed decision-making, and financial health by efficiently managing all aspects of operations. Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

NOVEMBER 28, 2023

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. Product Fruits is a platform designed to help you tackle issues related to software adoption.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Software Review 52

SaaStr

AUGUST 6, 2019

We have a background doing software and standards for trade, and we thought that there’s a massive opportunity in this space. ” So we wanted to create essentially … Well, you can probably describe it the easiest way as an anti-SAP of supply chains, something that was easy, simple, free to use, open, and easy to develop for.

Payment Solutions 152

Payment Solutions Payments Outsourcing Services SaaS Payments 152

Baremetrics

MARCH 23, 2021

Introduction You want a subscription model for your business that increases revenue and keeps customers. You think about either Stripe , a payment platform, or Recurly , a customer-driven one to handle your billing. 9% of the revenue you take. 9% of the revenue you take. 9% of the revenue you take.

Payment Services 69

Payment Services Payment Features Payment Methods Payments 69

SaaStr

MAY 27, 2020

We woke up February 2020 with a shock to the system and no idea what it would mean for our business. So we had a shock to the system with no idea what it actually meant. I thought it’s also worth giving you some sense of scale for how much the US government takes in in revenue every year. FULL TRANSCRIPT BELOW.

Technical Review 204

Technical Review Payment Services Payment Methods Development Team Review 204

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. We grew our team by 50% this year, continuing to grow. I’ve learned a lot about just the financial system at scale. So I think like anything it’s been good and bad.

Payment Services 136

Payment Services Merchant Services Payment Solutions Payments 136

ProfitWell

SEPTEMBER 24, 2019

If your SaaS company doesn’t have a pricing strategy in place, you’re leaving huge revenues on the table. This means the strategies for setting subscription prices are very different than pricing traditional products—ongoing customer payments and complex product packages mean SaaS companies need to put more thought into their pricing.

Pricing 64

Pricing SaaS Payments Strategy Payments 64

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. And so really it became a bad habit. How has Peter found the transition from CTO to CEO this time?

VP of Engineering 137

VP of Engineering CTO Hire Technical Review Sales Hiring 137