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30+ Tough Learnings from Losing a Top Customer

SaaStr

And you lose renewals when you didn’t engage enough of the stakeholders. You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. A good one.

CTO Hire 276
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SaaStr Podcast for the Week with Automation Anywhere and Algolia — January 17, 2020

SaaStr

What other elements of the contract should startups really spend a lot of time focusing on? What do CIOs really want to see in the form of security and compliance? How can startups clearly and articulately present their plans for security, compliance and change management? This episode is sponsored by Brex.

CTO Hire 133
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SaaStr Podcasts for the Week with Crossbeam and Podium – January 10, 2020

SaaStr

* How does Bob think about when is the right time to hire a Head of Partnerships? In the early days, partnerships can be a distraction, how does Bob determine between right and wrong when determining whether to engage in a partnership? 298: Startup success is not exclusive to Silicon Valley. Harry Stebbings.

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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Really excited for engaging discussion on something I’m passionate about, the future of the customer. Bernadette Nixon. Jay Snyder. Nick Mehta. Loren Padelford. Nick Mehta: That’s great.

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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Planning for long-term means a lot of implications for how employees live and work, how they work together, and engagement and collaboration is now a preference. Justin Bedecarre. Aaron Levie.

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10 Companies Show you their Positioning Strategy for Marketing

Upscope

If you want to learn more before getting the book then watch her presentation here on Youtube. They changed it to " Onboard and engage your users with Userlist — a customer messaging tool for SaaS companies. Security information, HIPAA and GDPR compliance. The best way is to read her book because the details matter.

Strategy 128
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Katie Burke on company culture: building a better work culture

ProfitWell

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Since then, its culture code has been viewed more than 4 million times. In fact, that's probably better for everyone than if you found that out after they've been hired. Compliance.