SaaStr

MARCH 7, 2023

AE and SDR compensation is another tactic to align GTM with what you want. Offering higher commissions for long-term contracts or generating pipeline in the highest quality vertical can drive GTM efficiency. The forecasted median growth rate is more tepid now, around 35%. Incentives for multi-year contracts are another tactic.

Outsourcing Services 159

Outsourcing Services Scaling Venture Capital Forecasting 159

OPEXEngine

DECEMBER 17, 2019

In the many years I’ve worked with SaaS companies, I continue to observe a surprising lack of standardization of SaaS metrics and performance reporting. My experience reinforces the fact that SaaS business model variants and approaches to measuring performance via metrics are still very much undefined. Bottom-Up Expense Forecasting.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40

ChurnZero

JUNE 12, 2020

If you don’t prioritize your team’s productivity and efficiency, you won’t ever achieve more with less (and here are three reasons it’s time to invest ). . So, what is Customer Success Operations? When should I add Customer Success Operations? What Processes and Metrics does Customer Success Operations Build?

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

Kellblog

MARCH 11, 2020

Zero-sum delusion typically presents with the following metrics: Services being less than 10% of total company revenues. SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

OPEXEngine

DECEMBER 23, 2020

Zero-sum delusion typically presents with the following metrics: Services being less than 10% of total company revenues. SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52