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Top 5 Things We Learned from BUILD in 2021

OpenView Labs

If you don’t invest in your docs, you’re cutting your growth. Most companies delegate this to user research, annual surveys or maybe the founder’s gut. Company culture is a main driver of innovation. Merline Saintil has led teams at Intuit, Yahoo, PayPal, Adobe, Joyent, and Sun Microsystems. . It’s not enough.

Scale 73
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Customer Success for the Enterprise Luncheon Creates an Interactive CS Experience in The Bay Area

Totango

The event brought together executives from leading enterprises in the Bay Area including SAP, Symantec, Oracle, FireEye, Juniper Networks, PayPal, and Akamai Technologies, enabling them to convene over mutual goals, learn from like-minded individuals and network with other senior CS leaders. Look out for More Totango Events in the Future.

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The Cadence: How to Turn Your SaaS Startup into an Army with David Sacks (Video + Transcript)

SaaStr

Rather than having this erratic schedule around hitting sales targets, or hitting releases, that there’s a feeling that just quarter after quarter the company keeps shipping and selling. Then, my next company, I founded Yammer as the CEO. Let’s see here, a lot of questions about my investments.

Startup 275
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How to Build a $18B+ Success Story Far Away from Silicon Valley with Adyen (Video + Transcript)

SaaStr

People are like, of course I do invest in Adyen, it’s a misspelling of his name, he’s investing in himself. So I think it was the first time in 10 years or something the editor couldn’t find a company in the Wall Street Journal database. Can you guys introduce us to this company?

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How to Acquire a $400B World-Class Company by WePay (Video + Transcript)

SaaStr

Bill Clerico : We, I think are going after super exciting part of the market, which is software companies trying to embed payments. We had built this amazing team that I wanted to make sure that we continued to sort of grow and invest in and kind of keep the band together. How many of you guys sort of are on the investing side?