SaaStr

DECEMBER 12, 2022

The company culture you build. You want your customers to make the payment decision as soon as possible. Your aim should be to ensure that a customer knows and understands the value they’ll get even before becoming a customer. “If Once you do that, customers will start spreading the word.

Payment Methods 178

Payment Methods SaaS Payments Company Culture Payment Solutions 178

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. The path to success is filled with challenges at every milestone.

Sales Hiring 228

Sales Hiring Payment Services SaaS Payments Scale 228

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. * How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. They built their first company and sold it when they were teenagers. Dare I say SaaS.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SmartKarrot

MAY 17, 2022

You may have already come up with an excellent business plan, implementation timeline, and also profitable marketing strategy; however, you may not have emphasized the importance of customer success at this stage. Planning for customer success from the initial stage is immensely helpful in aligning it with your core operations.

Startup 10

Startup SaaS Payments Payment Services Sales Hiring 10

SaaStr

MARCH 17, 2020

Now, I joined Talkdesk kind of in the second stage, which is, hooray, you’ve got enough customers that you’re able to do references potentially at scale. At that point, often you’re using your customer success team, your AE team to really kind of manually manage this process there. Great support experience.

Scale 142

Scale Payment Services Sales Hiring Payment Methods 142