BetterCloud

JUNE 22, 2023

For example, during the roaring 2021/2022 IT investment boom, IT has more latitude to invest without the strong involvement of finance leadership. Especially financial leadership. Meanwhile, some companies might need one to improve their ability to prove compliance. Now, those days are gone.

Business 52

Business Operational efficiency. Finance Technical Review 52

SmartKarrot

FEBRUARY 21, 2023

Line manage the team, cultivate a positive team culture, hold regular 1-on-1 meetings and team gatherings, and make sure that decisions, plans, and goals are communicated and that problems are promptly fixed. Provide Customer Success Teams with leadership and mentoring to keep them inspired, engaged, and motivated.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SmartKarrot

NOVEMBER 22, 2022

Build an engine for positive team growth across recruiting, training, management, and operations. Be the voice of your team to other departments and leadership – escalate issues that impact the customers or inhibit the employee’s ability to succeed. Create a productive, high-energy, and achievement-oriented team environment.

Customer Success 19

Customer Success Sales Recruiting Scale Operational efficiency. 19

SmartKarrot

DECEMBER 21, 2020

Partner with product and engineering to advise on valuable product feedback and proactively communicate product updates and releases to customers. Identify and implement frameworks and programs that will develop support leadership and support engineering talent to be the best they can be. Communicate product roadmap to customers.

Customer Success 10

Customer Success Scale Leadership SMB 10