Cloud Marketplace as a Service Trends VP of Engineering 
ChurnZero
JANUARY 13, 2022
Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.
OpenView Labs
DECEMBER 15, 2020
In February 2020, the public cloud market surpassed a $1 trillion market cap, with a 45% growth rate, as reported in Bessemer Venture Partners’ 2020 State of Cloud report. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .
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Sales Hacker
MARCH 18, 2019
New Relic is a close to $500 million publicly traded cloud computing SaaS company started by Lew Cirne in Silicon Valley. He’s the chief customer officer for New Relic, which is one of the more prominent publicly traded SaaS and cloud computing companies out there. What You’ll Learn. Using culture to drive global team-wide engagement.
Intercom, Inc.
APRIL 7, 2022
After working in retail for companies like Kellogg’s and Nestlé, she switched gears to tech – first at Jigsaw, which was acquired by Salesforce in 2010, where she stayed on as the Vice President of Customer Success, and then at Badgeville, Bluenose Analytics, and now Oracle , as the GVP of Customer Success & Renewals.
Sales Hacker
OCTOBER 7, 2021
The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. It has little to do with the work itself, and more to do with the societal pressure, norms, and bias that exist in 2021. We’re often encouraged to hide, toughen up, and bury our emotions.
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