Clouded Judgement
JUNE 19, 2024
GCP data is a bit more noisy as they don’t disclose GCP itself, but rather Google Cloud which includes GSuite. For businesses selling predominantly to SMB customers, these benchmarks are all slightly lower given the higher-churn nature of SMBs.
SaaStr
OCTOBER 13, 2022
ChartMogul is an analytics platform to help you run your subscription business. You get a complete overview of your global subscriber base; MRR, ARPU, ASP, churn and LTV are presented in a beautiful and easy to use dashboard. ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses.
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SaaStr
NOVEMBER 3, 2022
ChartMogul is an analytics platform to help you run your subscription business. You get a complete overview of your global subscriber base; MRR, ARPU, ASP, churn and LTV are presented in a beautiful and easy to use dashboard.
Clouded Judgement
AUGUST 11, 2023
The good news is gross retention (ie churn) stayed constant. The hyperscalers (AWS, Azure, GCP) are seeing some uptick, but this is largely from selling compute (ie cloud GPUs). Not quite… The earnings call gave us more detail, and painted a more positive picture than just the numbers may suggest.
User Pilot
JULY 28, 2024
Churn Prediction : Customer churn is a major concern for SaaS companies. Data scientists build churn prediction models to identify customers at risk of leaving. Bonus points : Experience with cloud platforms (AWS, Azure, GCP). This helps personalize the user experience and target marketing efforts effectively.
User Pilot
JULY 14, 2024
Bonus points : Experience with cloud platforms (AWS, Azure, GCP). Churn Prediction : Customer churn is a major concern for SaaS companies. Data scientists build churn prediction models to identify customers at risk of leaving. Excellent communication and collaboration skills.
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