User Pilot

MAY 16, 2023

To evaluate your value metrics and how you use them in your pricing plan, you can track metrics like customer churn , user retention, MRR, or customer lifetime value. Tracking product usage of your power users, as well as inactive/churned customers, allows you to identify the most valuable features and their usage limits.

Metrics 88

Metrics Customer Lifetime Value SaaS Pricing 88

Frontegg

OCTOBER 13, 2021

This elevated friction increases churn, while reducing customer satisfaction. Things get worse when you are an enterprise-level organization with thousands of workers in multiple locations. As per a recent research, the estimated cost of productivity per enterprise organisation is $5.2 How is this implemented?

Identity management 98

Identity management User Experience Enterprise compliance 98

Frontegg

JUNE 1, 2021

Following my previous blog post on Audit Logs for SaaS Enterprise Customers , I’ve received a bunch of questions on what’s the difference between Audit Logs and other types of Logs you would typically encounter while developing a SaaS application. Usually, the characteristics of this log type depend on the type of product you’re managing.

Traceability 97

Traceability SaaS compliance Blockchain 97

CustomerSuccessBox

FEBRUARY 28, 2022

With this model for some reason people churn out and that’s when businesses are more likely to see a net retention rate in SaaSthat is less than 100%. Slack has attractive enterprises onboarded as well! They have a net negative churn rate of 143%. Enterprise is stable whereas SMB’s are skyrocketing in Shopify.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

SmartKarrot

OCTOBER 26, 2022

For several reasons, both large and small customers can churn. Implementing a comprehensive account management program is the greatest approach to preventing an expensive breakup with your most valuable clients. Key account management is the tactical method businesses use to manage and expand their most crucial clients.

B2B 11

B2B Management Underperforming Technical Team Software Review 11

SmartKarrot

SEPTEMBER 25, 2020

Delivering enterprise-grade identity management service through a SaaS model, Okta has incorporated various authentication features with the help of AI, thus reducing the risk of attacks. Strengthened by AI, this content management system platform allows a simplistic resource for bloggers and publications.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

SEPTEMBER 25, 2020

Delivering enterprise-grade identity management service through a SaaS model, Okta has incorporated various authentication features with the help of AI, thus reducing the risk of attacks. Strengthened by AI, this content management system platform allows a simplistic resource for bloggers and publications.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8