Remove Business Remove Interviewing Remove Leadership Remove Product ROI
article thumbnail

Job Description and Interview Questions for Director of Customer Success

CustomerSuccessBox

The Director of Customer Success acts as orchestrator and owner of the operational strategy and plan for the business. In the role of the leader, He/She delivers critical business insights and performance requirements to drive immediate, medium, and long-term business decisions and process improvements. Own Key Metrics.

article thumbnail

SaaStr Podcasts for the Week with B Capital Group and Bessemer Venture Partners — February 7, 2020

SaaStr

Plus, from 2007 until 2013, Karen ran all of Box’s business development, partnership, and strategic alliance activities. Below, we’ve shared the transcript of Harry’s interview with Karen. Plus from 2007 until 2013, Karen ran all of Box’s business development, partnership and strategic alliance activities.

Scale 173