Sales Hacker

AUGUST 11, 2023

This week I sat down and interview the VP of Sales at Crunchbase , Ang McManamon. Ang shares her 5 P’s of Sales Leadership: Professionalism Preparation Process Performance Play More on these below. Sara So, Ang, I’m curious what drew you to Sales Leadership originally? How did you bootstrap your career? Grit is a must-have.

Scale 63

Scale Leadership Sales Hiring Sales 63

Valuize Consulting

NOVEMBER 23, 2021

Developing A Transformational Leadership Approach. A major factor that will guide and drive the path forward is to champion transformational leadership. A major factor that will guide and drive the path forward is to champion transformational leadership. Can you tell us more about your efforts and focus in this area?

Customer Success 52

Customer Success Leadership Interviewing Development 52

OpenView Labs

AUGUST 31, 2021

Employee exit interviews have a reputation for being some of the trickiest conversations to navigate in the workplace. While you can optimistically expect some candid feedback that might help you improve your team or business; you can also never know how frank an exiting employee is willing to be about their experience. .

Interviewing 72

Interviewing Company Culture Leadership Engagement 72

Sales Hacker

SEPTEMBER 29, 2021

It’s not every day you get to interview your boss at the same time that a performance review notice comes in from HR. Check out these resources we mentioned during the podcast: Survey of business leaders with Forrester referenced at [15:11]. powered by Sounder. Why you need an executive coach to remind you to nourish your soul.

Leadership 80

Leadership Innovation Interviewing Revenue 80

SaaStr

APRIL 21, 2024

If you’re a “business” founder, know it’s really, really hard to win without a truly great CTO. At least do 30+ customer interviews and really listen on if they’d paid for real, and then go validate that some more. So ask yourself — why will you win ? Answer that instead of worrying about being first.

Startup 259

Startup CTO SaaS Interviewing 259

SaaStr

AUGUST 17, 2020

Your best bosses, VPs, mentors and others will give you “audibles” — quick bits of micro-advice during pitches, customer meetings, interviews, etc. You will interview 100s and then 1000s of folks over your career, and hire many very good, pretty good, OK and less-than-great folks. Listen to “Audibles” and Act on Them. More here.

Scale 360

Scale Business Interviewing Compensation 360

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

AUGUST 10, 2022

In this SaaStr Europa 2022 session, Matt Jacobson, General Partner at ICONIQ Growth, interviews Miro’s Founder & CEO, Andrey Khusid, to get insight into how he was able to grow the company so successfully. User Experience and Building a Durable Business. billion after raising $400 million in Series C funding.

Sales Hiring 191

Sales Hiring Scale Company Culture Leadership 191

Intercom, Inc.

MARCH 25, 2021

Jeanne is one of the leading voices on customer-centric leadership. She’s been coaching business leaders for over 30 years, helping them build more customer-centric initiatives and create long-lasting, memorable relationships with their customers. One-company accountability, leadership, and culture. What will your legacy be?

VP of Engineering 181

VP of Engineering Scale Business Leadership 181

SaaStr

JANUARY 5, 2024

For Sam, an SDR has always been the most challenging hire within the sales organization because they are often fresh out of college or moving from a different career path, and they don’t have historical performance and back-channel references to lean on — yet you rely on them for net new business. What can the SDR control?

Sales Hiring 231

Sales Hiring Sales Recruiting Scale Outbound Sales Team 231

SaaStr

JANUARY 30, 2023

Overcoming challenges by optimizing for success In the early stages of setting up your SaaS business, it’s always a good idea to invest time thinking about the direction you want to take. Delivering the best customer experience With the surge in inbound leads, the business was growing exponentially. Use your data to inform.

Sales Hiring 211

Sales Hiring Payment Services SaaS Payments Scale 211

Intercom, Inc.

MARCH 26, 2020

As the COVID-19 situation continues to impact people, businesses, and communities everywhere, we know it is more important than ever to stay in touch with your customers, and Intercom is committed to helping you stay connected. We have robust plans in place to ensure we continue to deliver the highest levels of technical and business service.

AWS 192

AWS Scale Business Cloud 192

SaaStr

JANUARY 10, 2024

“Typically that was the marketing hat in my case, but sometimes it was the sales hat or thinking about finance or other areas of the business. So you need context from leadership to what you ultimately need to deliver on in your function to be successful. Marketing should be built into the business, not bolted on.

Sales Hiring 228

Sales Hiring Scale Technical Review Leadership 228

CustomerSuccessBox

OCTOBER 31, 2021

At CustomerSuccessBox, thought of interviewing Customer Success leaders to understand their perspective of Quarter Business Review. The post Decoding the QBR myth-Interview with Aaron Thompson appeared first on. Can you point us towards the most important learnings? Aaron : Get creative. Nor should they need to.

Interviewing 52

Interviewing Technical Review Benchmarks Customer Success 52

OpenView Labs

JULY 20, 2020

Interviewing is hard , and interviewing candidates for sales roles can be doubly so. Why is effective interviewing so important? Hiring well or poorly will literally make or break your business. Better interviewing = better sales teams. How not to interview for sales.

Interviewing 73

Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 73

Sales Hacker

APRIL 21, 2020

Whether your company has paused hiring, topgrading, still hiring, or will be in the future, having the right people for your business and stage will ALWAYS be a priority. You’ll be able to download the interview scorecard template that I use with my clients. The cherry on top? If you’re a job seeker, never fear! And that’s not all.

Sales Hiring 93

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 93

OpenView Labs

APRIL 22, 2021

With years of startup and late-stage experience in business development, strategic partnerships, account management, sales, marketing, and pretty much any other area of expertise you can name, Andrea brought a lot of real-world skills to Cyral’s fight to get out in front of the competition.

Leadership 75

Leadership Sales Hiring Marketing Interviewing 75

Andreessen Horowitz

MAY 10, 2022

He was most recently CTO of core technology and transport at Grab, a super-app serving Southeast Asia, and prior to that held leadership roles at Amazon Web Services and Oracle, among other places. In this interview, he shares his views on the.

CTO 68

CTO Transportation Software Business 68

SaaStr

NOVEMBER 14, 2022

If they aren’t happy, they may leave, which can spell problems for your employee retention rate, which in turn can negatively impact your business as a whole. Fortunately, there are strategies you can implement to ensure that your workforce is engaged, happy, and driving the business forward. Startup Leadership Challenges.

Retention 130

Retention Leadership Compensation Communication 130

User Pilot

FEBRUARY 13, 2024

PM280 Group’s webinar emphasizes the importance of a strong team culture in enhancing product management leadership and team success. Chameleon’s webinar with Janna Bastow highlights the deep significance of customer centricity in product leadership for organizational success.

Sales Hiring 105

Sales Hiring Generative AI AI Leadership 105

Sales Hacker

JANUARY 22, 2020

By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process. 6 Sales Interview Questions to Find the Best Talent. How do you make sure your potential new hires have the right skills?

Sales Hiring 76

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 76

Intercom, Inc.

JULY 13, 2021

That’s why we’re upfront with candidates about what we look for in designers before they interview with us. Design candidates can better prepare for their interviews. We all achieve better business outcomes faster. This made designers concerned that they couldn’t advance because they didn’t have the opportunity to interview.

Interviewing 271

Interviewing Leadership Engineering Communication 271

SaaStr

OCTOBER 28, 2022

Conversations about the state of the SaaS market in 2022 are everywhere, and it can seem overwhelming for entrepreneurs and business leaders to make sense of everything. In the first session of the eye-opening CRO Confidential series, SaaStr CEO Jason Lemkin interviews Founders Fund Partner Sam Blond about the current economic climate.

Sales Recruiting 189

Sales Recruiting Sales Hiring Leadership Interviewing 189

Valuize Consulting

DECEMBER 7, 2021

In the subscription economy, there’s no debate about whether or not to invest in Customer Success (CS); 70% of rapidly growing businesses say that Customer Success is extremely important ( Hubspot , 2017). Level Up Your Customer Success Organization. Lastly, you should carefully consider your software capabilities.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

How To Buy Saas

DECEMBER 11, 2023

Elevating your career to new heights could be just a business certificate away. Contrary to popular belief, these courses aren’t exclusively for business tycoons-in-the-making. In truth, professionals across all sectors can find immense value in the knowledge imparted by a business course.

Business 40

Business Underperforming Technical Team Interviewing Leadership 40

SaaStr

FEBRUARY 23, 2022

In this special SaaStr Annual presentation, Thomas shares how async communication improves the work experience, enhances company culture, and builds a better business. To illustrate how successful async adoption can be, Thomas highlighted four async success stories from real brands, and how async improved their business.

Scale 201

Scale Company Culture Interviewing Communication 201

SaaStr

MARCH 20, 2024

Higher than he imagined in terms of the founder quality bar and, the stage of the business, and growth and efficiency metrics. People need to be scrappy, creative, and accountable to numbers that make sense for the business. The right thing to do is double, triple, and quadruple down on the things that are working for your business.

Sales Hiring 236

Sales Hiring Sales Recruiting Scale Headcount 236

Trint

AUGUST 24, 2021

I joined Trint in the fall of 2019 as a BDR (Business Development Representative), and I’m now settling into my CS (Customer Success) role, which I started in March. When I had my interviews with Trint, I just remember thinking that the interviewers were my kind of people. What do you do at Trint and when did you join?

Outsourced Development 246

Outsourced Development Interviewing Leadership Customer Success 246

SaaStr

JUNE 18, 2022

Up today: a 2016 interview with Harry Stebbings and Gusto Co-Founder and CEO Josh Reeves. At the time of this interview, Gusto had 350 employees serving 40,000 customers. Today, it’s grown to more than 2,000 employees serving over 200,000 businesses. Ultimately, every new hire must have a meaningful impact on the business.

Interviewing 281

Interviewing Development Churn SaaS 281

SaaStr

MAY 6, 2022

After an impressive career in SaaS, SaaStr CEO Jason Lemkin knows a thing or two about growing business in today’s competitive climate. Co-Founder Lloyed Lobo recently interviewed Jason about his experience and advice for SaaS leaders. . Be sure you hire passionate, talented leadership to help ease your burden. Stop being a VP.

Entrepreneurship 160

Entrepreneurship Leadership Interviewing Cloud 160

SaaStr

AUGUST 22, 2023

It took us 2 years just to figure out our ultimate business model. Double-down on your market understanding, research, and customer interviews. Don’t Forget the 20 Interview Rule. #3. The best of the best here can really accelerate your business. What you think you do on day 1 may look very different by day 365.

Interviewing 206

Interviewing Market Research Business Model Startup 206

SaaStr

NOVEMBER 8, 2022

As someone who grew Snowflake by 300% in the previous two years with a 0% turnover, you’ll want to hear his tactical strategies for those in leadership roles. . At Snowflake, the key tactic for a leader is to build a clear vision and mission for the team to share with all candidates during the interview process to ensure early alignment. .

Underperforming Technical Team 200

Underperforming Technical Team Technical Review Acquisition Company Culture 200

Dubb

JUNE 16, 2023

In this Podcast with Steve Ramona, we will discuss How to serve your clients ✔ How selling is not the first thing you do ✔ Building relationships ✔ Your Network is your net worth ✔ How Dubb serves its clients with video #SocialResponsibility #leadership #podcast #entrepreneurship Visit [link] for more episodes.

Entrepreneurship 52

Entrepreneurship Business Leadership Social Media 52

SaaStr

AUGUST 21, 2021

Ginger Conlon, the Director of Thought Leadership at Genesys, interviews Hubspot CEO, Yamini Rangan, about best practices in delighting customers and aligning efforts across the organization. #1 What deep-seated attitudes permeate your business ethos? 1 Understand How to Win in the Age of the Customer.

Scaling 229

Scaling Enterprise Company Culture Interviewing 229

Valuize Consulting

AUGUST 2, 2021

As the pioneer of this new mode of business, Customer Success (CS) has increasingly become the most important team in propelling customer retention and expansion and the biggest driver of economic growth in SaaS organizations. Who are our key personas , and what business problems keep them awake at night?

VP of Engineering 52

VP of Engineering Interviewing Metrics Scale 52

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Zanade Mann , founder of Black Women’s Business Collective. Hubert Palan , founder and CEO of Productboard.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

OCTOBER 24, 2023

I remember interviewing Todd McKinnon, founder CEO of Okta (now at $2B+ ARR), saying it wasn’t until $30m ARR or so he felt they weren’t going to fail : You will never, ever feel Failing With 100% Responsibility as a “mere” employee. If you aren’t the founders, and the business fails. You will feel it every day.

Entrepreneurship 245

Entrepreneurship Interviewing Scaling SaaS 245