SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Tidelift has raised over $40M from some of the best in the business including Foundry Group and General Catalyst. How does company culture impact the quality of customer success?

Sales Hiring 196

Sales Hiring Scale Technical Review Outsourcing Services 196

SaaStr

JANUARY 28, 2020

Our monthly self-service churn went from like 3% to like 9%, right? So for me, I might be an example of someone in your business who you do take that chance on, and they’re pushing themselves because they know this is their career moment. Aaron : He’s really that busy? We were wrong. Jason : 19, okay. Look for games.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaStock

FEBRUARY 14, 2019

His first career steps were at Seer Technologies and Monitor Company in the 1990s. Afterward, Patrick founded several businesses in diverse sectors, including tech, healthcare, and finance. Its focus is on businesses in Big Data, mobile, and SaaS. Patrick also sits on the Board of Directors of a number of portfolio companies.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

MARCH 30, 2022

It’s critical for a business to adapt when the situation calls for it, especially in response to new customer preferences, evolving technology, cultural movements, etc. The signs that a change is needed can come externally, like a new trend or wave that impacts your product, business, or mission. In this session, Boast.AI

Scale 241

Scale Sales Hiring Marketplace as a Service Construction 241

OPEXEngine

MARCH 9, 2021

There are no shortcuts to building a business.”. However, if the basic ingredients for growing a sustainable, high-performance business are missing, you’re setting yourself up for frustration.”. That’s exactly what got the former Zenefits leadership team into trouble. Company Culture. Introduce new leadership.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 264

SaaS Payments Scale Payment Services Payment Solutions 264

OpenView Labs

SEPTEMBER 3, 2020

And it’s particularly important during a pandemic when unprecedented circumstances and challenges are wreaking havoc on business as usual. There is also a direct impact on employee engagement, which is a key indicator of a healthy company culture. Really effective culture is a kaleidoscope, not a photograph.”.

Scale 98

Scale Scaling Underperforming Technical Team Company Culture 98