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SaaStr Classic: Jyoti Bansal of Harness.io and AppDynamics; Dev Ittycheria of MongoDB (Video + Transcript)

SaaStr

and Dev Ittycheria, President and CEO of MongoDB held a fireside chat at SaaStr Annual. They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. Dev Ittycheria – President and CEO of MongoDB. This was certainly one of them.

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ChurnZero’s 10 Customer Success Leaders to Watch in 2022

ChurnZero

Over the course of the pandemic, Customer Success has cemented itself as a central business driver of growth and profit. As the demand for Customer Success surges within SaaS, so too does the need for effective leaders to spearhead this expanding function and steer its strategy and success. 10 Customer Success Leaders to Watch in 2022.

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VP of Trust and other new SaaS titles

Practical Advice on SaaS marketing

Managers reported to directors, reported to department vice-presidents, reported to division vice presidents, reported to group vice-presidents, ad infinitum. But for all its vastness and complexity, a 3-D model of the entire solar system situated within the Milky Way galaxy would have been more appropriate.

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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

In this mix, it is necessary to find efficient ways to sustain your business. In the times of the coronavirus pandemic especially, a primary meter that will set businesses apart is customer experience. What may not have affected a business earlier now poses a major problem. Jason Parks, President and CEO, The Media Captain.

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25% of B2B SaaS Sales Are Headed to Cloud Marketplaces

OpenView Labs

To capture and quantify this movement, Tackle developed the first of its kind State of Cloud Marketplaces Report with insights from Bessemer’s Byron Deeter, Bob Goodman and Mike Droesh. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

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SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr

Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few. And prior to New Relic, Erica served as Executive Vice President of Global Sales and Customer Success, at LivePerson. Listen on Google Play Music.

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Top 10 Resources To Help You Manage Your SaaS Sales Like a Genius

Incredo

maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . SaaS Sales Models. Do you you know 3 most popular SaaS sales models? Which SaaS sales model to choose for your company? (3 How marketing and sales synergy model works for SaaS companies.