Remove Branding Remove Retention Remove Software Improvement
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How to track your offline marketing efforts using CRM

Teamgate

A Canada Post study found that direct mail + digital increases brand recall by 10% and emotional response by 5%. . Measuring offline marketing can be crucial to your brand and overall marketing goals. . There are higher chances of leads becoming more comfortable and satisfied, and that increases conversions and retention rates.

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Four beliefs shaping our vision for customer support

Intercom, Inc.

Although we’ve seen consumer software improve in leaps and bounds in the last few years, legacy support software just hasn’t kept up. “44% Which improves retention and grows revenue…. Poor support tools and tech stacks are slowing teams down. The tools that support teams use are often clunky and outdated.

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4/29: the ugly side of growth

ProfitWell

It costs 5x as much to obtain a new customer than keep an old one in the fold, so before you try and supercharge your revenue stream, make sure retention is a core tenant of your sales strategy. Consider using them to share relevant content, building a relationship with your brand. Lastly, remember that timing is everything.