SaaStr

FEBRUARY 18, 2021

In VSB or SMB business apps, you can get to one million paying customers — but you really, really need something broad-based to get there. Intuit, Microsoft, Adobe, PayPal. Today it’s a token amount of revenue for the product at nine figures in ARR. Yes 9% of their revenue is just about $100m.

Business Model 290

Business Model Scale Business PayPal 290

SaaStr

JANUARY 7, 2021

These 25 episodes dive into extremely important topics including how to build a B2B revenue model engineered for rapid growth, how to take care of your team in times of turmoil, and more. Roger Scott, CCO at New Relic, has seen first hand the importance of customer relationships in effectively scaling your product and revenue.

Scale 256

Scale Sales Hiring Scaling B2B 256

SaaStr

MARCH 31, 2022

So I think just opening your aperture when you’re thinking about marketplace, not assuming it’s just a small commercial SMB market sales. Rico Mallozzi: Yeah, I think oftentimes people look at marketplaces as like a storefront, like an eBay, but it’s much more like a PayPal.

Scale 205

Scale Marketplace as a Service Cloud SaaS Payments 205

Baremetrics

NOVEMBER 9, 2021

An example of synergy could be an ecommerce brand aggregator acquiring an ecommerce tool to scale the primary business. Low churn allows recurring revenue to grow, improves growth rate, and reduces the risk of long-term value loss. Customers using smaller SaaS tools tend to be brand-agnostic, switching tools to see which fit them.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

FastSpring

JANUARY 27, 2022

While the above “small change” examples are compelling, maybe you’re looking for help with a very common SaaS struggle: optimizing your revenue stream by experimenting with new pricing models. We do see the occasional well-established company still using a single pricing scheme when they have good brand recognition and a simple product.

Merchant Services 110

Merchant Services Payment Services SaaS Payments Payment Solutions 110

Intercom, Inc.

JANUARY 23, 2020

Just look at subscription analytics startup ChartMogul whose brand and product are now a household name in the SaaS community. That [is what we believed would] help raise awareness of our company and brand.”. Then [we did] co-marketing with Braintree, PayPal, Recurly, and Chargify. But, still, it’s not impossible.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

SaaStr

MARCH 13, 2020

How does Harry think about the importance of brand for enterprise startups today? What mistakes does Harry see many founders make when it comes to investing in their early brand? So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments.

SaaS Payments 219

SaaS Payments Payment Methods Finance Payments 219