Branding Metrics Onboarding Product ROI 
Totango
JULY 16, 2019
Track the Right Metrics. By focusing on metrics that closely influence business outcomes , you can better provide value. Key metrics include: Business metrics that demonstrate how product engagement affects revenue. Adoption metrics that reveal how a customer uses the product.
Totango
JULY 16, 2019
Track the Right Metrics. By focusing on metrics that closely influence business outcomes , you can better provide value. Key metrics include: Business metrics that demonstrate how product engagement affects revenue. Adoption metrics that reveal how a customer uses the product.
CustomerSuccessBox
NOVEMBER 24, 2021
If they continue to receive value, they’ll continue the relationship with your brand. Benefits can include: Product quality Problem-solving ability Brand’s reputation Advantages of Partnering you as a vendor, etc. The costs may include: Price of the product. Installation and Onboarding costs. Maintenance costs.
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