SaaStr

APRIL 30, 2025

ServiceTitan, the operating system for the trades, continues to scale impressively, with $772M in FY25 revenue, $800m+ ARR and a clear path to $1B ARR. It’s the vertical SaaS rocketship: $840m ARR Still growing a stunning 29% (!) Lesson for SaaS Founders : If youre in vertical SaaS, aim to be the OS for your niche.

Payments 146

Payments Payment Services SaaS Payments Payment Solutions 146

SaaStr

AUGUST 24, 2024

Dear SaaStr: How Do Enterprise SaaS Companies Deal With Late Payments? The key is to provide a series of notices, probably at least 5-6 in a managed cadence: 60 days before renewal 30 days before renewal 15 days before renewal URGENCY right before renewal RENEWAL MISSED — To avoid service interuption, please pay ASAP.

SaaS Payments 287

SaaS Payments Payment Services Payment Solutions Payments 287

Stax

MAY 13, 2025

Credit card merchant services are often viewed as a back-office function or necessary cost. When leveraged strategically, these services can become a key driver of business growth. With the right provider, merchant services can improve your checkout experience, increase cash flow, and unlock valuable business insights.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

SaaStr

JUNE 7, 2019

By: Rob Nathan, EVP, Integrated Solutions at CardConnect. With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Making payments accessible overseas. Securing payments. A 2017 U.S. purchases made.

SaaS Payments 235

SaaS Payments Payment Services Payment Methods Payment Solutions 235

SaaStr

SEPTEMBER 30, 2019

By Rob Nathan, EVP, Integrated Solutions at CardConnect. Payments can be facilitated on a mobile device in a variety of ways. This is a huge advantage for SaaS companies looking to diversify recurring revenue streams in a way that also delights customers. Protect payment information. Train your employees.

Mobile Payments 189

Mobile Payments SaaS Payments Payment Solutions Payments 189

USIO

AUGUST 26, 2024

SaaS Payment Solutions for Streamlined Business In today’s competitive business landscape, efficiency is key to staying ahead. One way to enhance efficiency is by implementing SaaS payment solutions. These solutions offer numerous benefits that can significantly streamline your business operations.

Payment Solutions 130

Payment Solutions SaaS Payments Payments Payment Services 130

SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Subscription Flow

MAY 2, 2024

Just when you thought the world of SaaS would not be changing any time soon, the groundbreaking new shift to crypto payment solutions hit SaaS businesses like a bus full of bricks. Despite their current status as a relatively uncommon payment option in global e-commerce, accounting for less than 0.2%

Payment Solutions 105

Payment Solutions SaaS Payments Merchant Services Payment Services 105

SaaStr

SEPTEMBER 8, 2022

Capchase is your founder-friendly financing solution. Pilot’s leading team of US-based experts, supported by elegant software, delivers world-class bookkeeping, tax, and CFO services trusted by growing businesses like yours. SafeBase enables sales and security teams to efficiently collaborate and close enterprise deals faster.

SaaS Payments 246

SaaS Payments Payment Services PayFac as a Service Marketplace as a Service 246

SaaStr

DECEMBER 1, 2022

Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. Engage teams by enabling them to interact with the project in the way they prefer. Tropic is procurement paradise.

Merchant Services 276

Merchant Services Payment Solutions SaaS Payments Payments 276

SaaStr

AUGUST 3, 2022

Few SaaS leaders have gone through more post-pandemic change than Shopify and Zoom. SaaS growth slowed to 10% year-over-year, down from a peak overall growth of almost 100% (!) Gross Margins declining toward 50% as payments, merchant services and more outpace the growth of SaaS subcriptions. More on that here.

Payment Methods 286

Payment Methods Merchant Services SaaS Payments Payment Solutions 286

SaaStr

APRIL 23, 2021

Bill.com is one of the quiet SaaS success stories. automating the back office and payments and billing for SMBs), and doing it with 120%+ NRR. This is pretty impressive, although on reflection, perhaps what one would expect from a mission-critical SMB app. Making more and more money on each payment.

Payment Solutions 347

Payment Solutions Payments SaaS Payments Payment Services 347

SaaStr

APRIL 24, 2021

A lot of our SaaS older times don’t quite know what to make with a lot of B2B startups these days, let alone some public SaaS companies. But like “Cloud” and “SaaS”, its definitely has evolved. But like “Cloud” and “SaaS”, its definitely has evolved. Only half does.

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

SaaStr

AUGUST 18, 2022

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. With Quolum ‘s SaaS Card you only pay for SaaS that you use. appeared first on SaaStr.

Stax 55

Stax Payment Services Payment Solutions SaaS Payments 55

SaaStr

APRIL 17, 2021

Squarespace may be more design-focused, Wix the somewhat more cost-effective solution. Monetizing ecommerce via subscriptions, but not payment processing. Billion in GMV processed, up a stunning 91% from 2019. But in contrast to Wix and Shopify, it doesn’t keep much of the revenue from merchant services itself.

Payment Methods 338

Payment Methods Merchant Services Payments Payment Services 338

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. A billing software is the ultimate solution to your growing business’s complex needs.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Payrix

APRIL 3, 2024

We know it and you do too – Embedded Payments are growing in popularity among software companies. At a very high level, a referral partnership is an integrated payments model. You as the software company make an agreement with a payment processor to become one of their referral partner s.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

SaaStr

FEBRUARY 23, 2023

is a software training company that focuses on helping end users and companies be more productive. From the beginning, the company’s goal has been to help users achieve more with their software tools. Over the years, BrainStorm has evolved from a training services company to a world-class SaaS platform. BrainStorm, Inc.

Payment Services 276

Payment Services Merchant Services Payments Embedded Payments 276

SaaStr

MAY 25, 2024

Lesson #1: Invest In Customer Support Early Cloudinary strongly believes that customer success and support are enablers of PLG growth and aren’t just a cost center. Twelve years after hiring their first CS person, customer service is still the number two reason people like Cloudinary and what drives word of mouth in the developer ecosystem.

Scale 315

Scale Sales Hiring SaaS Payments Development 315

Payrix

FEBRUARY 4, 2025

What is a payment processor? A payment processor facilitates the flow of transactions typically made with credit cards, debit cards, and other digital payments. The processor is responsible for processing and settling the transactions initiated by the payment facilitators merchants, but they can also offer so much more.

Payment Services 100

Payment Services Payments Merchant Services SaaS Payments 100

SaaStr

JANUARY 26, 2023

Check is a payroll-as-a-service API that lets you embed payroll directly in your vertical SaaS, HR, or time-tracking platform. Embed white-labeled dashboards in your SaaS application or portal. Finix makes it easy for software platforms of all sizes to process payments while increasing revenue and reducing cost.

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

SaaStr

APRIL 29, 2021

The Covid Boost for SaaS. It would be so helpful to know, as the #1 leader in SMB eCommerce, and also one of the very top leaders in SaaS SMB overall. When you add in payments, i.e. merchant services, NRR for 2018+ is about 110%, based on the below new chart. But likely it’s below 100% excluding payments.

Merchant Services 316

Merchant Services Payment Methods SaaS Payments Payments 316

SaaStr

JANUARY 12, 2023

We’ll see 1,000+ of the best SaaS founders, execs, and VCs February 22-23 at SaaStr APAC 2023 ! Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc.

Payment Features 55

Payment Features Payment Services SaaS Payments Payments 55

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

SaaStr

SEPTEMBER 9, 2021

I was lucky to catch up recently with one of my very favorite SaaS founders, René Lacerte, CEO Bill.com. Bill.com had to develop a network that today has millions on vendors processing bills and payments on it. Bill.com had to develop a network that today has millions on vendors processing bills and payments on it.

SaaS Payments 64

SaaS Payments Payments Payment Services Scale 64

Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation.

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

USIO

SEPTEMBER 27, 2024

In the highly competitive Software-as-a-Service (SaaS) landscape, choosing the right payments provider is crucial for driving growth, scalability, and user experience by effectively accepting payments.

Payments 130

Payments SaaS Payments Payment Solutions Payment Services 130

SaaStr

MAY 4, 2022

No matter how innovative a product might be, a business can only succeed if it enables its customers. Suzanne Xie kicked off her journey in SaaS as the Founder and CEO of Lightwell. What makes a SaaS business so hard? You can deploy subscriptions as a service, billing as a service, fraud prevention as a service.

Payment Features 260

Payment Features Payment Services Outsourcing Services Payment Solutions 260

Subscription Flow

AUGUST 20, 2024

The 2000s were all about making payments through credit and debit cards. The 2010s were a period of uncertainty with multiple alternative payment methods entering the fray. Now, as we approach the middle of the 2020s, it has become obvious that the payments industry is undergoing significant changes.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Merchant Services 98

SaaStr

NOVEMBER 1, 2023

How is SMB SaaS doing today? Billion ARR, growing a stunning 48% (!) – 111% NRR, although down from 131% in 2021 – 15 Month CAC – Gotten very efficient, +$194m net profit – Transactions growing faster than software, like Shopify – From $120m ARR in… pic.twitter.com/hYImIBKyNQ — Jason ✨Be Kind✨ Lemkin  ??

Payment Services 339

Payment Services Payments SaaS Payments Payment Solutions 339

SaaStr

APRIL 19, 2023

So one large category of software spend is on Point of Sale systems. But “POS” systems and software are everywhere, and are a lot more than just Toast and Square. And their mix of software, payments and hardware revenue drives up the total deal size — but puts a lot of pressure on margins.

Payment Solutions 287

Payment Solutions Point of Sale Payments SaaS Payments 287

SaaStr

APRIL 12, 2022

So is Square a SaaS company? The majority of its revenue is now from Bitcoin transactions, not “traditional” payments and software. And yet … and yet … its engine is all software and really SaaS. Its software and services business is the one with the real operating margins.

Payments 304

Payments SaaS Payments Payment Services Revenue 304

SaaStr

SEPTEMBER 22, 2022

And its payments network to roll out. But yes, it’s the most incredible SMB growth story in SaaS we’ve ever seen. Like Shopify, Bill.com is now less a SaaS company than a transactions company built on top of a software layer. This is radically different from the IPO, when payments were just getting gone.

SaaS Payments 65

SaaS Payments Payment Services Payment Solutions Payments 65

SaaStr

DECEMBER 28, 2023

At a recent Workshop Wednesday , SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and IPOs in 2024 to managing and hiring a Head of Sales as a solo founder to AI and the future of customer success. Vertical software is nothing new,” Jason says.

Sales Hiring 300

Sales Hiring Payment Solutions AI SaaS Payments 300

SaaStr

NOVEMBER 22, 2023

So AppFolio is a big vertical SaaS+ success story I frankly don’t know as much about as I should. There are several big leaders in property management software, and AppFolio is one of them. At $660m in “ARR” (a lot of that isn’t software, as we’ll see below), it’s trading at a $7.2

Payment Services 287

Payment Services Payment Solutions SaaS Payments Payments 287

SaaStr

AUGUST 29, 2022

SMB SaaS has a lot going for it: – Millions of them – Short sales cycles – Easier compete. So many VCs and others have gotten more and more excited about SMB SaaS. But SMB SaaS has a lot of challenges, too: Churn is much higher. of public SaaS companies are primarily SMB focused. Much higher.

SaaS Payments 347

SaaS Payments Scale SMB PayPal 347

Scytale

FEBRUARY 11, 2025

Did you know that the total value of losses due to fraudulent card payments worldwide – including both credit and debit cards – is expected to reach $43 billion by 2028? Thats an astronomical number, and businesses accepting card payments must take security seriously to avoid falling victim to fraud.

Payment Services 52

Payment Services Merchant Services Payment Features Payment Solutions 52