OPEXEngine

JANUARY 17, 2020

Downward trending cost of goods (COGs) benchmarks are improving SaaS gross margins. The first is a production environment which handles all customer activity, the second is a development environment which handles all of the internal software development and testing. Cloud Operations / Platform Support.

Outsourcing Services 53

Outsourcing Services Trends Outsourced Development Technical Review 53

SaaSHolic

JULY 31, 2023

Accounting and payroll should definitely be outsourced. It just so happens that these CEOs typically prioritize pressing operational needs (a sales rep, a developer, etc.), This person can deal with various processes, hire and delegate, measure her/his department’s efficiency, and benchmark with other companies.

Sales Hiring 52

Sales Hiring Payment Services Underperforming Technical Team Outsourced Development 52

SmartKarrot

JANUARY 19, 2022

Role: Director of Customer Success Location: Nashville Metropolitan Area, US (Hybrid) Organization: LNCsearch As a Director of Customer Success, you will manage the workflow of the call center and ensure compliance with established benchmarks and standards. Drive customer adoption of the platform. Function as the voice of the customer.

Merchant Services 3

Merchant Services Customer Success Scale Outsourced Development 3

SaaStr

AUGUST 15, 2020

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. I mean, New Relic and Algolia, we’re very focused on the developer.

Payment Methods 196

Payment Methods Merchant Services Scale Payments 196