Intercom, Inc.

DECEMBER 31, 2019

The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing. It has been an eventful, often fraught decade in tech, then, and that’s not even to mention artificial intelligence or machine learning, Alexa or Siri, Bitcoin or WeWork, Edward Snowden or GDPR.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 101

Cloud Scale AWS Machine Learning 101

Intercom, Inc.

OCTOBER 14, 2019

Products like Amazon Web Services (AWS) and the rise of engineering talent globally have reduced the barrier of entry for software startups in recent years. Building a culture of transparency needs to start at the leadership level if you want it to cascade through every part of the organization.

Software Review 162

Software Review AWS Social Media Machine Learning 162

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Obviously that’s not really so relevant today. What kind of role do you think the rise of the public has paid?

Cloud 212

Cloud Sales Recruiting Scale AWS 212

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. What we’ve built is this core AI machine learning engine that takes literally millions and millions of unique sources so that we can deliver 95% accuracy to our clients. Leadership can really turn around really any area of the company.”

Sales Hiring 176

Sales Hiring Scale Payments Cloud 176

SaaStr

AUGUST 20, 2019

Sameer Dhokalia: It turns out if you do ask those two basic questions of 100 people in your business, you will learn an awful lot about what needs to be focused on. You needed to understand how do we keep the bad actors out and use machine learning to prevent spammers and phishers from taking advantage of our system.

Scale 138

Scale Acquisition Scaling Sales Hiring 138

SaaStr

MAY 21, 2019

78 times in the AWS … ADABAS was referenced in the Amazon press release and earnings announcement. Byron : Now, over the weekend, as some of us were watching kind of a snooze fest football game, maybe drinking a beer which apparently has corn syrup in it, who knew? Twice for retail.

Cloud 173

Cloud Scale Finance Retention 173