article thumbnail

How to Build Happier Employees – Lessons From HubSpot’s CTO Dharmesh Shah and Chief People Officer Katie Burke

SaaStr

” “I hated Katie at that company meeting, it was awful.” ” That all goes to our entire company on the Wiki, so you can download that file, you can read it yourself, you can look through it, you can actually raise on our company Wiki a disagreement about it. ” “Our benefits are terrible.”

article thumbnail

Engineering Your Own “Luck”: The 3 Key Rules of Building Globally Distributed Teams with Eventbrite (Video + Transcript)

SaaStr

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. They came over and they met us.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Starting Up In A Downturn with Cloudflare COO and Co-Founder Michelle Zatelyn (Video + Transcript)

SaaStr

And I remember like AWS was growing really quickly. And at the time there was a big debate of, “Will big companies ever really use AWS?” ” Like right now on the marketing team and it’s, “Hey, we used to depend on a lot of in-person events, that’s not working anymore. Michelle: Yeah.

article thumbnail

SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

Listen to the start of the episode for a promo code to our upcoming events! Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? And I remember AWS was growing really quickly.

article thumbnail

Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

And I remember being at that Dreamforce in 2009, which was awful. So then, we started sort of replacing agencies with a few folks, but it was like demand gen and then we were over-indexing on events, and so we had an events person. ” I’m like, that sounds awful. I mean, literally. Anthony : Yeah.

article thumbnail

SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

It’s your place of meeting friends and you don’t want to be kind of holed up in your apartment working all day, then I think an office environment can actually be incredibly important to a company culture and company execution. Is AWS in the lead? ” I think that that remains missing.

article thumbnail

The Top 5 Questions Every CEO Wrestles With – Lessons From Host Analytics (Video + Transcript)

SaaStr

When you’re building your company culture, in my opinion? ” And, of course, I mean look at all the stuff they’ve done since: AWS, Mechanical Turk, the fulfillment model. So, when you’re talking to customers and analysts and the markets, talk about the desired end state. Talk about the vision.