Hitenism

NOVEMBER 7, 2016

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. Today, one-third of daily internet users visit websites built on top of AWS. AWS is now an $11.5B Today this mentality is hardwired into the company. Focus on the Things that Don’t Change.

AWS 189

AWS New CTO Scale CTO 189

Intercom, Inc.

APRIL 19, 2018

Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams. What it means to Run Less Software.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. It’s usually one way, but just help that more communication, right? You have to communicate to everybody so that they can be empowered to go do it. So on a scale of one to 10, what type of feedback do you want? I mean, literally. It is so high.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

Upscope

JUNE 9, 2021

Mostly from other departments not communicating with us. Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. Ive been working for collections for a bank for almost a year and its soul crushing the management are awful.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? .

Sales Hiring 195

Sales Hiring Scale Technical Review Outsourcing Services 195

SmartKarrot

JUNE 30, 2022

Losing employees while following a merger and acquisition is normal, whether because of cost-cutting, economies of scale, or the chance to forge a new direction elsewhere. You will keep your consumers satisfied and guarantee the quality if you constantly and clearly communicate the advantages and management of the new, united firm.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. This was what Eventbrite was in 2011 when I started.

Engineering 134

Engineering Part-Time VPE Sales Hiring Scale 134