Intercom, Inc.

APRIL 19, 2018

That includes all of our cloud strategy, cloud operations, backend engineering, IT and security. Prior to Intercom I spent about 10 years working for big tech companies. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. Harry Stebbings.

Sales Hiring 192

Sales Hiring Scale Technical Review Outsourcing Services 192

SaaStr

JULY 29, 2020

And so when you think back to what was happening, when we start back in 2010, when we were working on this idea in 2009, we just saw there’s this huge shift going on, where we were going from a world from hardware and software that you owned to services in the cloud that you rented. And I remember like AWS was growing really quickly.

Sales Hiring 169

Sales Hiring Outsourcing Services Scale Sales Recruiting 169

SaaStr

OCTOBER 25, 2019

Below, we’ve shared the full transcript of Harry’s interview with Liat Bycel or you can jump to the transcript of Jason’s interview with Loren. Is there a way to really uncover that and ensure that it does then align to the company’s core objectives? Did you think it’d be… I mean, the cloud is crazy.

Sales Hiring 109

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 109