Remove AWS Remove Branding Remove Company Culture Remove Strategy
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The Top 5 Questions Every CEO Wrestles With – Lessons From Host Analytics (Video + Transcript)

SaaStr

And the point we’ll make is we need to separate kind of vision, which is kind of an end-state goal for the company, from strategy which is kind of a systematic path to get there. Notwithstanding that real value, there’s also big brand value in the VCs you pick. Wait a minute, you’re the CEO of a company.

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The Art of Ensuring Customer Success During Mergers and Acquisitions

SmartKarrot

The phrase – Age of the Customer – was first used by Forrester, who defined it as a customer-obsessed enterprise that concentrates its strategy, energy, and budget on processes that enhance knowledge of and engagement with customers and prioritizes these over maintaining traditional competitive barriers. Like what you are reading?

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SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Where do most teams go wrong in implementing the role out of their CS strategy? And I remember AWS was growing really quickly.

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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

And so, when thinking about yesterday’s workplace, which is really important to touch on before we get into the future workplace, you have built workplaces for some of the most iconic brands in the world; Pinterest, Zynga, Tesla, what has been your experience? ” That’s our whole strategy. Justin Bedecarre: Right.

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SaaStr Podcasts for the Week with Airtable and Shopify Plus — October 25, 2019

SaaStr

. * Companies often worry about whether to go horizontal or vertical, how does Liat personally think about this choice? What are the core questions they should ask to determine their strategy? How does it impact messaging and brand? How does that fundamental versatility affect how you think about messaging and brand?