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Sequencing Business Models: The Types of Marketplaces

Casey Accidental

Unless you were a very large creator who could afford complicated and expensive enterprise software, you were likely stitching together a PayPal merchant account and a spreadsheet. Just look at airlines. We’re not sure. It depends on the willingness of the market to pay for a more sophisticated offering.

article thumbnail

Sequencing Business Models: The Types of Marketplaces

Casey Accidental

Unless you were a very large creator who could afford complicated and expensive enterprise software, you were likely stitching together a PayPal merchant account and a spreadsheet. Just look at airlines. We’re not sure. It depends on the willingness of the market to pay for a more sophisticated offering.

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CX author Dan Gingiss on turning customers into your own salesforce

Intercom, Inc.

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. ” Because it might make us more money, like, let’s say, charging a fee for checking our bags on the airline, but it also might have the adverse effect of irritating a lot of customers who may decide to go do business elsewhere.