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Thanks to ChartMogul, ClientSuccess, DuploCloud, FullStory, PeopleAI, and Quolum for Sponsoring SaaStr Annual 2022!

SaaStr

We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue. delivers the industry’s leading revenue operations and intelligence (ROI) platform. ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base.

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Kellblog 2021 Predictions

Kellblog

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. The ongoing rise of devops. AI/ML success in focused applications. AI in a public market context or Symphony.AI

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

Now, I can’t cover everything that we define as next-generation in Intercom, but things like dense UI, designing for power users, fast action switching, dark mode, no-code, usage of AI/ML, designing for multiplayer experiences, this is all what your products will look like in the future if they don’t already today. Thanks, Wayne.

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Fintech SaaS: The State of Play for 2024

Panintelligence

The origins of Fintech SaaS From its origins as a B2C payment enabler to a staple across insurance, lending, compliance and more, Fintech SaaS now boasts a solid foothold within B2B and B2B2X markets. New SaaS Fintech technologies, products, and services emerge every year. But then came AI. All made possible by Fintech SaaS.

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Kellblog's 10 Predictions for 2020

Kellblog

My favorite support point comes from a recent financial analyst note: “ we believe Oracle can sustain ~2% constant currency revenue growth, but we are dubious that Oracle can improve revenue growth rates.” The ongoing rise of DevOps. All this should make for a $24B DevOps TAM by 2023 per a recent Cowen & Company report.